The PetHub Story

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PetHub was founded in 2010 by former Microsoft employee, technical author, repeat entrepreneur, and above all, "pet parent," Tom Arnold. He left Microsoft to address the challenge of lost pets never making it home. He was spurred by these daunting statistics:

  • One in every three pets will go missing at some point in their life

  • Less than 20% of dogs and 2% of cats that go missing will ever return home

  • Only ½ of the 6 to 8 million companion animals in shelters leave to rejoin their original families or are placed with a new "forever" family (the other 50% are euthanized because of lack of space - something no one wants, especially not the people tasked with that horrible responsibility)

In its 11-years of growth, the company has continued to impact the dismal Return to Owner (RTO) rate in the United States. "When we started PetHub, the RTO for dogs was less than 18% and under 2% for cats when they go missing. With PetHub's 'Pack Members' found through its services, ~ 96% of them are home in under 24-hours. Best of all, less than 2% ever reach an animal shelter's doors because of the many ways PetHub helps the community return an animal to its family," notes Tom.

PetHub was the first company to launch a QR code ID tag and filed patents for that invention in October 2010. Since that time, the company has gone on to file additional patents for its software algorithms, NFC (near-field communication) ID tags, and its latest WalletCard & CrateCard (both parts of the PetHub Ready Kit).

You can read more about our story on our parent website by clicking here.